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Public sector

Serve citizens faster without loosening control of their data

Connect service and case data on Microsoft Fabric so teams can answer sooner and show how every decision was reached.

Public sector problems we solve

Citizen services

Residents wait on a caseworker for questions the published policy already answers.

ImpactRoutine questions resolve sooner and caseworkers keep time for complex cases.
How we helpA Copilot grounded in program rules that answers eligibility and permit questions.

Public sector AI solutions

Citizen Services Copilot

Helps citizens navigate eligibility, benefits, permits, and licensing without waiting for a caseworker, grounded in agency policy.

Business value

Answer routine citizen questions at any hour and reserve caseworker time for complex cases.

Policy & Regulation Knowledge Agent

Citation-backed retrieval grounded in your statutes, regulations, and internal guidance, returning linked, traceable answers to plain-English questions.

Business value

Give analysts and program staff an answer they can cite, not a document to read.

Mission Analytics Agent

Combines caseload, outcomes, eligibility, and equity-impact data on Microsoft Fabric to surface program performance and forecast demand.

Business value

Let program leadership and oversight teams act on live signals, not last quarter's report.

Secure Modernization Agent

Modernizes legacy systems on secure-by-design Copilot and Fabric patterns, aligned to FedRAMP and agency control frameworks.

Business value

Modernize aging systems without loosening the controls your compliance framework requires.

Need a public sector AI capability not listed here?

We build citizen service, policy, and mission agents on Copilot Studio and Azure AI using your data, processes, and governed semantic models.

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Case studies

Millions of Arizona Citizens Receive Benefits With the Help of an AI-powered Chatbot

Millions of Arizona Citizens Receive Benefits With the Help of an AI-powered Chatbot

State government chatbot helping millions of citizens reach the benefits and services they qualify for, the reference deployment for public-sector citizen-facing AI.

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Building a secure Copilot: Addressing key security challenges

Building a secure Copilot: Addressing key security challenges

Reference design for shipping enterprise Copilots safely, directly applicable to federal, state, and local agency environments with audit and sensitive-data requirements.

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Streamlining information retrieval with AI Copilots

Streamlining information retrieval with AI Copilots

Citation-backed enterprise search Copilots that ground answers in your proprietary content, a proven pattern for policy, regulation, and benefits retrieval in public-sector contexts.

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